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We have been really impressed with the level of service and response that you have provided at every stage from booking to leaving ... You compare very favourably with another local lettings company, and the more national companies like Sykes and Hoseasons, who really don’t know the properties at all. So we have booked again. My cousin recommended you and am so glad he did.
We were just bowled over by the response from Lakeland Retreats ... The office team were just delightful and customer focused. Such exemplary service was brilliant. We have been renting cottages in the Lake District for over 30 years from many different agencies, but none have matched the service we received today. Guess who we will, be renting from next year!!
Lakeland Retreats’ first priority is to look after the needs and expectations of their visitors. As an owner, I come a very close second in their attention. A very satisfied owner.
Mr Dickson
...we received timely communications with a proactive approach giving us options and support. It is wonderful to be able to support a local, family run business and their commitment to doing their best for both guests and property owners is evident in everything they do. We will definitely continue to rent their properties and highly recommend them.
Ann Storey
Had a great week with Lakeland Retreats would highly recommend them first class service. We stayed in Hillside Cottage in Ambleside it was very clean and cosy place. Lots of room for 6 people would definitely come back.
Susan Peak
Easy to book a property. Good website to use to view properties and gives you plenty of information about each property. Great communication in regards to our booking. I would be very happy to book with this company again.
Claire Woods
I’m delighted with the owner service from Lakeland retreats. So personal, flexible and friendly. The team take all the hassle out of holiday letting, especially if you live a distance away. Our bookings are way up in comparison to the last big company we were with. Highly recommended!
We let our cottage through Lakeland Retreats. We have found them to be trustworthy, friendly and professional and they endeavour to make sure the customer has an enjoyable holiday. They provide local knowledge and a great service.
Laura & Joe
This was our 4th time with Lakeland Retreats, the team are all very friendly, helpful and flexible, communication is spot on. A very well run company that we shall be using again. The properties we have stayed in have all been superb and well kept. Highly recommended, thank you.
Steve M
This agency is superb. Fabulous properties. Always immaculately clean and of the highest quality. Responsive, super helpful and efficient. Can highly recommend for booking your holiday.
Alison Ashurst
I can honestly say it was so refreshing to deal with a company who answered emails in such a professional way; always friendly, honest and happy to answer any questions in such a timely manner. Lakeland Retreats will my first ‘go-to’ when booking holidays in the Lake District.
Annabell Johns
We have been to the lakes a few times but this was the cherry on the cake. We booked through Lakeland retreats and were treated as people from the start. The girls in the office were lovely and so helpful massive thank you to them all. I believe the booking process plays a massive part in the holiday and they have the perfect Balance.
Luke Ranger
Used this company for the last stay in the lakes. Accommodation was exactly as described, company responded to emails quickly and I was confident that had an issue arisen they’d have dealt with it quickly.
Mrs H
We travel to the lakes several times a year and always use Lakeland Retreats when we can, their accommodation has always been well priced in good locations and excellent condition. They have always been responsive of any requests we have.
Adrian Webb
From the moment this company took over managing our favourite cottage it has felt like dealing with a family instead of a business. Lakeland Retreats are a gift to visitors staying in the Lake District. Their customer service is second to none that we have used whilst staying in this area of the Lakes. They just care and enjoy what they do, this gives us the confidence to book with them time and time again.
Alexander Cowan
Brilliant accommodation, couldn’t fault it, clean spacious and modern but still cosy. Even a Christmas tree was provided! Great family business with excellent customer service, would highly recommend.
We use Lakeland Retreats in preference to any other holiday letting agent for our trips to the Lake District. They provide a portfolio of excellent properties at competitive prices. They are especially easy to deal with and extremely fair if things should go wrong. Their philosophy of excellence in all that they do does not go unnoticed. We highly recommend Lakeland Retreats.
Rob Tillier
I’ve used Lakeland Retreats for the last three years and everything has operated smoothly. Great choice of properties and a website presence that’s easy to use and search. My go to Lakes property company.
Ian Schuster
As a company, I cannot recommend Lakeland Retreats highly enough and will endeavour to use them again for our next visit. Many thanks.
Brendan Barrow
(5 out of 5) based on 19 Reviews

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